1. Check your phone for your driver’s phone number when you arrive at the Airport.
2. Call or text immediately to let your driver know you have arrived. If you did not receive a message from your driver, call Customer Service at 7204404202
3. Proceed to baggage claim and collect all luggage.
4. After you collect all your bags, proceed to the exit. Text or call your driver immediately with the door number. It takes the driver up to 5 minutes to get there from the holding area after you text the door number. Doors 507 through 511 on the east side. Doors 506 through 510 on the west side.
5. After you exit, cross the first street. On the first island, there will be a booth with a sign that reads “LIMO”. Your driver will be waiting for you on the island.
* If you don’t have a mobile phone to contact us: tell the airport personnel in the limo booth that “Silver Mountain Express” is making the pickup. The person in the booth will call dispatch, and your driver will arrive within five minutes.
WHEN ARRIVING FOR PICKUP, PLEASE MAKE SURE YOU HAVE ALL OF THE PEOPLE AND BAGS IN YOUR PARTY. WE ARE NOT ALLOWED TO WAIT FOR STRAGGLERS AS THIS WILL CAUSE FURTHER DELAYS.