about us

How I Built a Private Car Service From the Ground Up

about home
Private Car Service - Luxury SUVs & Executive Vans. Best Denver Car Service & Private Transportation.
our vision & values
Meet the founder
Meet the founder
Once upon a time, in the crisp and refreshing month of September in the year 2006, Silver Mountain Express was born. It was a humble beginning, marked by an absence of customers. The idea of providing top-notch transportation services in the picturesque Rocky Mountains was conceived with optimism and ambition.

But as the years rolled on, the journey of Silver Mountain Express was marked by dedication, perseverance, and growth. More than five years later, the company had transformed itself into a thriving operation, completing over 1,000 transfers every ski season. The Rocky Mountains had become the playground, and Silver Mountain Express was the trusted guide for those seeking adventure in these majestic heights.
As the demand for our services grew, so did our fleet. What started with a single vehicle had blossomed into a formidable convoy of more than 10 vehicles, each meticulously maintained and tailored to provide the ultimate travel experience. From luxurious sedans to spacious SUVs and vans, our fleet became a testament to our commitment to comfort and convenience.

Behind the scenes, our team had also undergone a remarkable expansion. What once may have seemed like a small operation had flourished into a close-knit family of 16 dedicated individuals. Our team consisted of not just chauffeurs but professional drivers, and not just dispatchers but problem solvers. Each member played a vital role in ensuring that our clients received nothing less than the best.
From day one, our unwavering commitment had been to deliver not just good but exceptional service. We understood that our clients weren't just passengers; they were adventurers, explorers, and dreamers seeking memorable experiences. We embraced the responsibility of being their trusted companions in their Rocky Mountain escapades.

Maintaining impeccably clean vehicles became a hallmark of our service. We believed that the journey should begin with a sense of freshness and comfort. Our vehicles were not just means of transport but extensions of our commitment to excellence.

Furthermore, we were steadfast in our commitment to safety. The Rockies, with their rugged terrain and unpredictable weather, demanded utmost precaution. We adhered to all state safety regulations rigorously, ensuring that our clients not only reached their destinations but did so securely.
In the heart of our journey, we realized that it wasn't just about providing transportation; it was about being a part of the stories that our clients created. Each journey up the winding mountain roads, every shared conversation during the ride, and the breathtaking views out of our windows became a part of those stories.

And so, the tale of Silver Mountain Express continued to unfold, with more adventures, more satisfied clients, and more remarkable memories created in the heart of the Rocky Mountains. Our commitment remained unshaken, our fleet ever-ready, and our team ever-dedicated to ensuring that every journey was an extraordinary one.

some more general information

What is the cancellation policy?

Cancellation must be made 72 hours before the pick-up time, or cancellation fees (full charge) will be assessed.

How to make a reservation?

You can make a reservation by phone at +17204404202 or our website at silvermountainexpress.com/reservation/

What type of credit cards do you accept?

Silver Mountain Express accepts Visa, MasterCard, Discover, and American Express.

Do you accept cash?

Only credit card payments.

What to do to reserve a car?

A valid credit card is needed to hold all reservations.

How far in advance can the reservation be made?

We suggest making reservation 12 hours in advance; for a last-minute reservation, please call us at +17204404202.

Are vehicles insured?

All vehicles at Silver Mountain Express are fully licensed and insured.

Does the company provide car seats or booster seats?

Yes, you can always request in advance a car or booster seat at no charge.

Is smoking allowed in vehicles?

No, all of our vehicles are NON-SMOKING. If any passenger smokes in a vehicle, a minimum cleaning fee of $300 will apply, plus the cost of repairs for any damage related to smoking.

What are the hours of operation?

Our dispatch office is open 24 hours a day. Our vehicles run 365 days a year, 7 days a week, 24 hours a day.

What if the passenger wants to stop at Grocery, Liquor stores, or Colorado dispensaries?

Grocery, Dispensary, and Liquor Store stops are available at $180/up to an hour. All stops has to be prearranged in advance.

Is there a minimum amount of time I must pay for?

The 3 hours minimum.

What is a meet and greet at the Denver International Airport?

1. Check your phone for your driver’s phone number when you arrive at the Airport.
2. Call or text immediately to let your driver know you have arrived. If you did not receive a message from your driver, call Customer Service at +17204404202
3. Proceed to baggage claim and collect all luggage.
4. After you collect all your bags, proceed to the exit. Text or call your driver immediately with the door number. It takes the driver up to 5 minutes to get there from the holding area after you text the door number. Doors 507 through 511 on the east side. Doors 506 through 510 on the west side.
5. After you exit, cross the first street. On the first island, there will be a booth with a sign that reads “LIMO.” Your driver will be waiting for you on the island.
* If you don’t have a mobile phone to contact us: tell the airport personnel in the limo booth that “Silver Mountain Express” is making the pickup. The person in the booth will call dispatch, and your driver will arrive within five minutes.

What if a passenger loses or leaves belongings in the vehicle?

Always check to make sure you have all of your personal belongings with you before you exit the vehicle. If you discover you have lost or forgotten an item, please call our office. If the chauffeur finds the item, you can pick it up, or we can drop it off at the location of your choice for a charge. We are NOT responsible for ANY lost or misplaced belongings.

Are pets allowed in the vehicle?

Yes, pets are allowed in the vehicle. Please notify us when making a reservation that a pet will be traveling in the vehicle. There is an additional $100 cleaning fee for all fares.